Refund Policy
Effective Date: January 1, 2023
We strive to provide the best possible experience and stand behind the value of our analytics platform. If you're not satisfied with your membership, our refund policy is outlined below.
1. Refund Eligibility
We offer a 7-day money-back guarantee on all new paid subscriptions. To request a refund:
- Email us at fivevfivehockey@gmail.com
- Include your name, email, and purchase date
2. Refund Conditions
- Requests must be submitted within 7 days of initial payment
- Refunds are not issued for renewal charges or promotional discounts
- Abuse of the refund policy (e.g., repeated signups) may disqualify future refund eligibility
3. Processing
Refunds are processed via Paddle, our payment provider. Once approved, please allow 5–10 business days for the amount to reflect in your account, depending on your bank.
4. Contact
For any refund-related concerns, please contact:
Email: fivevfivehockey@gmail.com
Business Name: Sports Intel Inc.
Country: Canada